Redesigning Aura Management Consultants' Website
In this project, I worked with two other PSU IST students, Vidur Mishra and Cesar Alcontara, to completely redesign our client's old website.
Overview
In this usability project, I evaluated our clients needs and delivered a modern web product design.
Candidate Portfolio
Within the portfolio section, I designed the candidates' user interface to facilitate the input of essential information such as work history, skills, and the desired position within a company. Users had the capability to upload their resumes, providing Aura Management Consultants with the means to review their qualifications. Additionally, I created a system where consultants could evaluate applicants and make decisions, either advancing them to the interview process or rejecting their applications.
Job Search
For the successful candidates, I designed a feature that allowed consultants to place them in roles aligned with their preferences within the desired companies. I also implemented a robust search feature that enabled users to explore various job positions available in companies that had established contracts with Aura Management Consultants.
Live Chat
To enhance user engagement and support, I integrated a live chat system. Users were required to provide their portfolio ID and full name to initiate conversations with live agents. The online chat feature displayed queue numbers for users waiting in virtual lines. When it was a user's turn, I ensured that the live agent and the user could engage in a conversation until the user's inquiries were resolved.
Results
Through these design implementations, I personalized and elevated the user experience for candidates seeking job opportunities through Aura Management Consultants. Furthermore, I contributed to the automation and streamlining of staffing and recruitment services for Aura Management Consultants.
Client
- Shakunt Mishra
- Owner of Aura Management Consultants
- Small consultancy company
- Profitability and growth management solutions
Problems
- Extremely outdated website
- Limited functionality
- Confusing user flow
Design Solutions
- Case study on web usability
- Sleek, modern UI design
- Fulfilling heuristics
Challenges Faced
Team work
Our project began right as COVID19 hit. We all had to work remotely.
- Constant communication
- Role delagation
- Critique sessions
Solutions:
Client Revisions
We gave certain feature designs that differed from the client's vision.
- Providing multiple mockups
- Attribute criteria definition
- Specific feature documentation